Frequently Asked Questions
How do I sign up for Horizon Power and Light?
You can enroll via our website by or contact our Customer Service team toll free at 1-866-727-5658 to assist you.
What are your customer service hours?
Monday through Friday 8:00AM to 7:00PM CST.
Will I see an interruption in service when I select Horizon Power and Light?
No. You will still receive the same reliable service. Your local utility company will continue to deliver the same electricity, send your invoices, read your meters, and service your power outages.
How do I renew my contract?
You can renew your contract by contacting our Customer Service team toll free at 1-866-727-5658 to assist you.
What are my past residential month to month rates?
Your historical month to month rates are posted here.
Where can I find a copy of your Fuel Mix?
A copy of our Fuel Mix can be downloaded by clicking here.